Terms and Conditions

Legal Notices

Please read these terms carefully before using this site.This Website (“Site”) is provided by SUEZ North America (“SUEZ North America” or “we”) and its subsidiaries and affiliates, for informational purposes only. By using the Site or downloading materials from the Site, you agree to abide by the terms and conditions (“Terms”) as set forth in this notice. The notice constitutes a legal agreement. By accessing and using the Site, you agree that you have read and understand these Terms and that you accept and agree to be bound by these Terms. If you do not agree to abide by these Terms, do not use the Site or download materials from the Site.

Change To Terms

SUEZ North America may update and amend these Terms at any time to incorporate additional terms specific to additional features, materials, products, opportunities, or services that we may make available on or through the Site. All such updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, by posting a revised version of these Terms or other notice on the Site. You should view these Terms often to stay informed of changes that may affect you, as your continued use of the Site signifies your continuing consent to be bound by these Terms, as so amended. SUEZ North America reserves the right to make any changes to these Terms, or to the Site and its content, at any time without prior notice to you. SUEZ North America may terminate, change, suspend or discontinue any aspect of the Site, including the availability of any features of the Site, at any time. SUEZ North America may also impose limits on certain features and services or restrict your access to parts or the entire Site without notice or liability.


The materials may contain inaccuracies and typographical errors. SUEZ North America does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through this Site. You acknowledge that any reliance on any such advice, opinions, statement or other information shall be at your sole risk. SUEZ North America reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the Site at any time without notice. Site To the fullest extent permitted by law, this Site, the information and materials on the Site, and the software made available on the Site, are provided “As Is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non- infringement, or fitness for any particular purpose. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.A waiver of any term, condition or covenant by SUEZ North America shall not constitute a waiver of any other term, condition or covenant.

Customer Agreements

If you are a customer of SUEZ North America, nothing in these Terms will supersede any other agreement with respect to your relationship with SUEZ North America.

Information Provided By You And User Conduct

Any personally identifiable information you may provide to SUEZ North America via this Site is protected by the Privacy Policy, the terms of which are hereby incorporated into these Terms by reference.. SUEZ North America does not want you to, and you should not, send any confidential or proprietary information to SUEZ North America via the Site other than as needed for customer billing and account management. Except for customer billing and account information, by providing any such information or materials to SUEZ North America, you grant to SUEZ North America an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute such information and materials, and you further agree that SUEZ North America is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to SUEZ North America through this site. You further recognize that SUEZ North America does not permit, and that you agree not to provide, any information or materials to SUEZ North America that is unlawful, including any defamatory, threatening, obscene, harassing, or otherwise offensive material, or any material that uses or incorporates proprietary or trade secret material.

Limited License And Proprietary Content

Subject to the Terms set forth in this Agreement, SUEZ North America grants you a non-exclusive, non- transferable, limited right to access, use and display this Site and the materials thereon. You agree not to disrupt or attempt to disrupt or interfere in any way with the operation of the Site whatsoever..
SUEZ North America authorizes you to view and download the information ("materials") of this Site only for your personal, non-commercial use. This authorization to download materials does not transfer to you any title to the materials. If you download any materials, you agree that: 1) you must retain the copyright and other intellectual property notices on all copies of the materials: 2) you are not permitted to modify the materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; and 3) you are not permitted to transfer the materials to any other person unless that person agrees to accept the terms and conditions of use set forth on this site. SUEZ North America reserves the right to change the Terms of the Site from time to time, and you agree to abide by all additional restrictions displayed on the Site as it may be modified from time to time. This Site and all the associated materials are copyrighted and protected by worldwide copyright laws and treaty provisions. You agree to comply with all copyright laws worldwide in your use of this Site and not to permit or allow any copying of the materials except as authorized by SUEZ North America. SUEZ North America does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information other than the limited license set forth above.
SUEZ North America may terminate the authorization, rights and license given above. Upon such termination, you shall immediately destroy all materials.

Limitation Of Damages

In no event shall SUEZ North America or any of its subsidiaries or affiliates be liable to any entity for any direct, indirect, special, consequential or other damages (Including, without limitation, any lost profits, business interruption, loss of information or programs or other data on any information handling system) relating to arising from the use, attempted use, or inability to use, the content, materials, and functionality of the Site or any linked website. The foregoing limitation of liability applies even if SUEZ North America is expressly advised of the possibility of such damages.


SUEZ North America takes such commercially reasonable measures as it deems appropriate to secure and protect information transmitted to and from the Site. Nevertheless, SUEZ North America cannot and does not guarantee that any such transmissions, or that transactions conducted on or through the Site, are or will be totally secure. You are responsible for maintaining the confidentiality of your account information, including but not limited to your account number and any other user identifier or other unique name or number identifying you (all of the foregoing, collectively, your “User ID”) and any password used in connection with your use of the Site. You are fully responsible for all access and any activity that occurs through use of your User ID or password. You agree to immediately notify SUEZ North America of any unauthorized use of your User ID or password, or of any breach of Site security or of these Terms, of which you become aware. SUEZ North America is not liable for any loss or damage arising from any unauthorized access or use of your User ID or password.
Third-Party Sites
For your convenience, SUEZ North America may provide through this Site, links to web sites operated by other entities. In order to use such sites, you will leave SUEZ North America’s Site. SUEZ North America makes no warranty or representation regarding, and does not endorse, any linked web sites or the information appearing thereon or any of the products or services described thereon. If you decide to access any linked site, such access is at your own risk. You shall be responsible for taking any needed measures to protect against viruses, malware or other destructive elements. Links do not imply that SUEZ North America or this Site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of SUEZ North America or any of its affiliates or subsidiaries.

External Links To The Site

All links to the Site must be approved in writing by SUEZ North America. If approved, the link, when activated must meet the following requirements: (i) the link must be a text-only link containing only the name “SUEZ North America”; (ii) the link, when activated by a user on the linked site, must display the linked page in full-screen format in a fully operable and navigable browser window and note within a "frame" on the linked website; and (iii) the appearance, position, and other aspects of the link must note create any impression that an entity, its activities, services or products, are associated with or sponsored by SUEZ North America. Any such link may not be of such a nature that would damage or dilute the goodwill associated with the name and trademarks of SUEZ North America or its affiliates. SUEZ North America reserves the right to revoke any consent to link at any time in its sole discretion.

International Users And Choice Of Law

This Site is controlled, operated and administered by SUEZ North America from its offices within the United States of America. SUEZ North America does not make any representation as to whether the materials at this Site are appropriate or available for use at other locations outside of the United States and access to them from territories where their contents are illegal is prohibited. If you access this Site from a location outside of the United States, you are responsible for compliance with all applicable laws in such location. You may not use this Site or export the materials if such use or export would violate the law, including U. S. export laws and regulations. This agreement and these Terms of use shall be governed by the laws of the State of New York, without giving effect to its conflict of law provisions.
This agreement constitutes the entire agreement between SUEZ North America and you with respect to your use of the Site. Any cause of action you may have with respect to your use of the Site or the materials must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision or portion of this Agreement to be unenforceable, that provision shall be enforced or reformed to the maximum extent permissible so as to effect the intent of this agreement, and the remainder of this agreement shall continue in full force and effect.


You agree to indemnify, defend and hold SUEZ North America, and the officers, directors, employees and agents of SUEZ North America, harmless from and against all claims, demands, suits or other proceedings, and all resulting loss, damage, liability, cost, and expense (including reasonable attorneys' fees), made by any third party due to or arising out of content, data, or information that you submit, post to, or transmit through the Site, your access to and use of the Content, the Site, and other materials, products, and services available on or through the Site and SUEZ North America, your violation of these Terms, or your violation of any rights of another. We reserve, and you grant to us, the right to assume exclusive defense and control of any matter subject to indemnification by you. All rights and duties of indemnification that are set forth herein shall survive termination of these Terms.

Copyright And Trademark Information

SUEZ North America and all other trademarks, unless otherwise noted, are owned or licensed by SUEZ North America and its affiliates and subsidiaries. All other brand names, product names, or trademarks belong to their respective holders.

Questions Regarding The Site Or These Terms

Please contact us with any questions regarding the Site or these Terms by e-mail at UWFSinfo@UnitedWater.com or by calling 1-800-422-5987.