Customer Service Contacts
Feel free to contact us. We welcome all inquiries.
Customer Service
Call Center
Hours 8am-4:30pm
After Hour
Back to the News Center


Boil Water Advisory Still In Effect for Customers In Englewood Cliffs, Parts Of Englewood And Tenafly

Harrington Park, NJ,  Jul 14, 2011,   10:45am

Water Conservation Still Urged

United Water emergency crews have completed repairs on a 30-inch water main break which occurred on Hollywood Avenue & Route 9W in Englewood Cliffs yesterday. Crews are in the process of filling and pressurizing the transmission main. Company officials expect that the main will be fully pressurized this afternoon.

The boil water advisory remains in effect until further notice for customers in the following communities:

• Englewood Cliffs-All residents
• Englewood—Residents east of Grand Avenue /Engle Street
• Tenafly—Residents east of Engle Street

Customers in the these towns will have to boil their water for one minute for the following: drinking, cooking or baking, making ice cubes, taking medication, brushing teeth, washing food, mixing baby formula or food, mixing juices or drinks, feeding pets and all other consumption. Water does not have to be boiled for showering, washing dishes or clothes.

United Water is advising residents of Englewood, Englewood Cliffs, Fort Lee, Leonia, Palisades Park, and Tenafly to continue to use water for essential purposes only until they are notified that normal water pressure has been restored.

When normal water pressure is restored, laboratory personnel will begin taking water quality samples to ensure the safety of the water. It typically takes between 24-48 hours to obtain results. They will be reported to the New Jersey State Department of Environmental Protection which will issue the order to lift the advisory at the appropriate time.

For current information customers can visit or call 800-422-5987.

United Water New Jersey serves 800,000 people in Bergen and Hudson counties.


Back to the News Center
Press Resources

Expert Sources

Our experts will be happy to answer inquiries regarding these topics; drinking water quality and treatment, wastewater treatment, and more.