United Water Lambertville is now known as United Water New Jersey.

The Lambertville operation supplies water for residents of Lambertville and a portion of West Amwell Township.

Your water supply comes from a spring-fed, earthen surface water reservoir with a total capacity of about 40 million gallons. A supplemental source water supply is also available from the Delaware and Raritan Canal during emergency or drought conditions. Our water treatment process consists of chlorine dioxide, alum, soda ash for pH adjustment, clarification, rapid sand filtration and post chlorination.

United Water has one supply and production facility which is located east of downtown Lambertville. Finished water is stored in a 50,000-gallon clearwell at this location. Our distribution system, used to deliver treated water to your homes, consists of about 13 miles of mains ranging in size from 1 inch to 12 inches in diameter. We also have three ground storage tanks with a combined capacity of nearly one million gallons.

General inquiries
Toll-free: 1 877 565 1456
Weekdays: 8:00 a.m. to 4:30 p.m.

Emergencies
Weekdays: 9:00 a.m. - 1:00 p.m.: 609 397 0526
After business hours and weekends: 1 877 565 1456

Online Bill Payment
You can pay your bill online by credit card through Western Union Speedpay. There is a $5 convenience fee associated with this service.

Choose from these convenient payment methods:
Credit Card - Visa, Mastercard
Debit Card
ATM - STAR, NYCE, PULSE

By telephone:
To pay your bill using credit card or check by phone, call our customer service center. A convenience fee applies for this service.

By direct debit:
E-Pay is our free direct payment program that automatically deducts your bill payment from your bank account. Contact us for an application form, or download the form from our website.

Mail payment to:
For your convenience, a return envelope accompanies each billing statement and should be used to make payments by mail. Be sure to include your bill stub and payment, and remember to write your 14-digit account number on your check. If you misplace your payment envelope, please mail your payment to:

United Water Payment Center
PO BOX 371804
Pittsburgh, PA 15250-7804

In person payments:
You can also leave a payment (check or money order) 24 hours a day in the drop-boxes at offices located at:

26 Coryell St, Lambertville, NJ
190 Moore Street, Hackensack, NJ
200 Old Hook Road, Harrington Park, NJ.

Online:
If you pay your bill online through your bank, please make sure you use our correct payment address, as noted above and remember to include your 14-digit account number. With our online web payment option, you can make a payment using your checking, savings or credit card account. You can log on any time (day or night) to pay your water bill online at www.unitedwater.com and click on Western Union’s Speedpay icon.

Payment Arrangements:
If we have underestimated your billing and then send you an actual bill that is at least 25 percent higher, we will allow you to pay the excess amount in equal installments over the same length of time that we estimated your usage. Should you have difficulty paying your bill for other reasons, please contact us. We may be able to arrange a financial payment schedule.

If you are having difficulty paying your water bill due to a temporary financial hardship, you may be eligible for help from UW Cares, our customer assistance program. Call 888.842.8080 or visit www.uwcares.org for more information.

Customers maybe eligible for assistance from United Way's New Jersey 2-1-1 Partnership. This is a referral program that connects families and individuals in need of assistance to health, human and community services resources. For more information dial 2-1-1 or visit www.nj211.org.

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United Water Resources