About Your Water
United Water prides itself on meeting and exceeding all regulatory expectations for drinking water.
The source of supply for all our customers in both Delaware and Pennsylvania is surface water.
In Delaware, United Water customers receive most of their water from the Stanton Water Treatment Plant, which is capable of treating 30 million gallons of water per day. The Stanton Plant is a state-of-the-art facility, which draws water from the White Clay and Red Clay creeks. It is among a premier group of surface water facilities in the United States utilizing a very particular upflow clarification process along with the standard multimedia filtration process.
United Water Delaware's Christiana Plant provides some water to our southern distribution system in Delaware. This treatment plant uses conventional treatment, multimedia filtration and sodium hypochlorite to disinfect surface water from the Christina River.
Water purchased from Chester Water Authority provides most of the water for our Pennsylvania customers as well as a small portion of our Delaware customers near the Pennsylvania state line. Chester Water Authority's treatment facility is a filtration plant that receives water from the Octoraro Reservoir and uses chloramine as the main disinfecting agent.
United Water also has interconnections with the city of Newark, Artesian Water Company and the city of Wilmington, which allow us to either sell or purchase water depending on the circumstances.
Safety & Dependability
We work hard to provide you and your family with top quality water and premier service 24 hours a day, 365 days a year.
We take great pride in our ability to provide you with drinking water that tastes great and which meets or surpasses federal and state standards for safe drinking water.
Our team of water quality professionals constantly monitors the quality of your drinking water -- before and after it is pumped to your home or business.
Our goal is to provide you with high quality water all the time. Read more about your water quality in our annual Water Quality Report.